Privacy Policy

Privacy Policy Statement

Gray Rothnie of Century 21 Queenswood Realty Ltd., a licensed real estate professional in British Columbia, is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information in accordance with the British Columbia Personal Information Protection Act (PIPA).

  1. Information We Collect

We may collect the following personal information about you:

  • Contact information: Name, email address, phone number, mailing address
  • Financial information: Income, assets, liabilities (only with your explicit consent)
  • Demographic information: Age, gender, family size
  • Real estate interests: Property type, location, budget
  • Information from publicly available sources: Property records, tax assessments
  1. How We Use Your Information

We use your personal information to:

  • Provide real estate services, such as finding and showing properties, negotiating offers, and completing transactions
  • Send you information about properties, market trends, and other real estate-related topics
  • Respond to your inquiries and fulfill your requests
  • Comply with legal and regulatory requirements
  1. Disclosure of Your Information

Should we enter an agency relationship, we may disclose your personal information to:

  • Real estate boards and associations, as required by law
  • Other real estate professionals involved in your transaction, with your consent
  • Service providers, such as lawyers, mortgage brokers, and title companies, with your consent
  • Law enforcement agencies or other government entities, as required by law

We will not sell, rent, or trade your personal information to any third party for marketing purposes without your explicit consent.

  1. Security of Your Information

We take reasonable steps to protect your personal information from unauthorized access, use, disclosure, or modification. However, no security system is perfect, and we cannot guarantee the absolute security of your information.

  1. Accessing and Updating Your Information

You have the right to access and update your personal information at any time. You can also request to have your information deleted, subject to certain legal and contractual restrictions.

  1. Contact Us

If you have any questions about this Privacy Policy or our handling of your personal information, please contact us at:

  • Email: gray.rothnie@century21.ca
  • Phone: 250-744-7034
  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and notify you by email, if applicable.

  1. BCREA Privacy Notice and Consent Form

We may also use the BCREA Privacy Notice and Consent form to obtain your consent for the collection, use, and disclosure of your personal information for specific purposes. You can find more information about the BCREA Privacy Notice and Consent form on the British Columbia Real Estate Association website https://www.bcrea.bc.ca/standard-forms/privacy-notice-and-consent-form-resources-now-available/.